New Chapter Learning Ltd
A massive 92% trust a recommendation from a friend or family above all other forms of marketing. Are you making the best of this resource?
Making the customer the centre of your business is the key to long term growth and success.
‘’It’s infinitely easier and always more profitable to work at increasing the purchasing of your satisfies customers than it is to go out and add new ones’’ (Dan Kennedy – Marketing Guru)
People always trust what their friends and family have to say and when they recommendation a service or product. They are more likely to make a purchasing decision when a recommendation has been made.
Your existing customers are the biggest marketer of your brand, and when they love you they will not only come back to you but will spread the word.
It all starts with knowing your Customer Journey and how you can make that journey a winner.
New Chapter Learning will help you map that journey, understand how to make every touch point count and provide mentoring and training for your business to cement your customer journey strategy.
