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Supporting Excellence… • Our award-winning services attract high levels of internal satisfaction (95%) and external surveys place us within the top 20% of university libraries. • 24/7 opening with a range of services ensure you have the support and facilities you need whenever you choose to study. • NORA Power Search, our award-winning resource discovery tool makes navigating the vast number of electronic library resources simple and effective. • The Northumbria Skills Programme and Skills Plus online introduce you to some of the most important skills you need for University and beyond. Find out more at www.northumbria.ac.uk/libtraining • Ask4Help provides support and assistance with using library resources in person, by email ask4help@northumbria.ac.uk or phone 0191 227 4125. • Our innovative Basement provides coffee and light refreshments to help ‘feed the mind’ at any time of the day or night.